Shipping policy
ONESSHAIR currently ships to all 50 states, as well as APO/FPO/DPO military addresses, and PO boxes (restrictions apply).
For international order, please place your order over the phone and contact us https://onesshair.com/pages/contact
Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays. All orders placed after 1:00 pm PT will be processed the next business day).
Most orders are processed and shipped within 3 - 4 or 5 - 8 business days, depending on product availability. However, please allow for extended order processing time during peak periods, such as major holidays. Orders placed during these times will ship within the following business days.
Orders can be shipped to one address only. If you would like to have products delivered to multiple addresses, please place separate orders for each address.
We do not ship to freight forwarders or distribution warehouses outside of the United States. If your Ship to address is found to be a freight forwarder, business address service, or virtual office, your order will placed on hold and cancelled.
To ensure that we have accurate shipping information, and get your order to you promptly, we use a system that verifies your address using your ZIP code. This information must be included.
Once your order is ready to ship, you will receive a Shipment Confirmation email that contains a tracking number. Please refer to that tracking number for the most up-to-date information on the status of your order once it has shipped.